Terms & Conditions

Effective Date: 28 June 2025

These Terms and Conditions govern the use of our services. By placing an order with us via WhatsApp, phone, or email, you agree to the terms outlined below.

1. Service Description

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We provide a gas cylinder exchange service:

• You give us your empty gas cylinder, and we provide a refilled cylinder of the same size.

• Orders are placed via WhatsApp, phone, or email.

• Our website is for information only; no online purchases or bookings are available through the site.

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2. Order Process

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• You may contact us to request a quote or place an order.

• Orders are confirmed once we receive all necessary delivery and exchange details and have communicated confirmation of the order to you.

• Deliveries are made to the address you provide. You are responsible for ensuring someone is present to receive and exchange the cylinder.

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3. Pricing and Payment

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• All prices will be provided upon request and are subject to change without notice.

• Payment methods will be confirmed during order placement.

• Orders must be paid in full upon delivery unless otherwise agreed in writing.

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4. Cylinder Exchange Requirements

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• You must provide a compatible empty gas cylinder in good condition.

• We reserve the right to reject damaged cylinders.

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5. Delivery

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• Deliveries are subject to availability and logistical constraints.

• We strive to deliver within a reasonable time frame, but cannot guarantee specific delivery times.

• A delivery fee may apply, depending on your location.

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6. Safety and Use

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• You are responsible for the safe storage and use of the gas cylinder after delivery.

• Cylinders should be stored upright in a well-ventilated area, away from heat sources or open flames.

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7. Limitation of Liability

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• We are not liable for any injuries, damages, or losses resulting from our products. (including the delivery)

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8. Changes to Terms

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We may update these Terms and Conditions from time to time. Changes will be posted on our website. Continued use of our services after changes are made indicates acceptance of the updated terms.